• CTExpress B2C

    Meri Dukaan - Meri Pehchaan
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    Shipping and Refund Policy - CTExpress B2C

    Thank you for your purchase. We hope you are happy with your purchase.
    However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange.

    Please see below for more information on our shipping, refund and refund policy.


    Our products are shipped within 24 Hours using the following carriers: USPS, ShipRocket & Fast24 . To return your product, you should mail your product to: 823 (A), IndiraVihar , Kota, 823 (A), IndiraVihar , Kota, Rajasthan 324005. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


    Our refund policy is 15 Days. Unfortunately we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

    To complete your refund, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

    Returns (if applicable)

    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

    If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

    Exchanges (if applicable)

    We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at ctechkota@gmail.com and send your item to: 823 (A), IndiraVihar , Kota, Rajasthan 324005.

    Top 10 Stores for Shopping in Kota - CTExpress B2C

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    Frequently Asked Questions

    Will I be charged sales tax for online orders?

    Local and State sales tax will be collected if your recipient's mailing address is in:

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    • California
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    CTExpress B2C

    Online Shopping Site for

    Daily Needs in India.

    Buy Electronics, Clothing &

    Accessories at best prices.

    Order Online Food, Dairy products,

    Grocery & Essentials from nearby stores

    (+91) 98 290 35435
    Yashoda Residency, 823 (A),
    IndiraVihar, Talwandi, Kota-Rajasthan 324005
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