• CityExpress B2C

    Meri Dukaan - Meri Pehchaan
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    Shipping and Refund Policy


    Thank you for your purchase. We hope you are happy with your purchase.
    However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange.

    Please see below for more information on our shipping, refund and refund policy.

    Shipping

    Our products are shipped within 24 Hours using the following carriers: USPS, ShipRocket & Fast24 . To return your product, you should mail your product to: 823 (A), IndiraVihar , Kota, 823 (A), IndiraVihar , Kota, Rajasthan 324005. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

    Refunds

    Our refund policy is 15 Days. Unfortunately we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

    To complete your refund, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

    Returns (if applicable)

    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

    If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

    Exchanges (if applicable)

    We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at ctechkota@gmail.com and send your item to: 823 (A), IndiraVihar , Kota, Rajasthan 324005.

    Frequently Asked Questions

    Will I be charged sales tax for online orders?

    Local and State sales tax will be collected if your recipient's mailing address is in:

    • Arizona
    • California
    • Colorado



    CTExpress B2C

    Online Shopping in Kota

    Books & Stationary, Beauty
    Chemist, Dairy, Electronics
    Fast Food, Ice Creams, Grocery
    Health & Fitness, Life Style
    Mess & Street Food, Restaurant

    Contact

    ctechkota@gmail.com

    (+91) 98 290 35435

    Yashoda Residency, 823 (A),
    IndiraVihar, Talwandi, Kota-Rajasthan 324005

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